Managing Difficult Conversations Successfully

When: 1 February

Time: 9:30am – 12:30pm

Fees
Member – £99
Non-Member – £149

Facilitator – Beverley Haywood

As a senior leader, you have additional responsibilities in supporting colleagues who may be experiencing difficulties and it is tempting to delay difficult conversations because of the complexity of emotions which may be experienced. This interactive course provides school leaders with an opportunity to practise the skills and gain confidence in handling difficult conversations effectively, objectively and unemotionally. By adopting the right approach, preparing yourself carefully,  you will increase in confidence and become competent in holding difficult conversations, acting in a timely way when concerns arise and steer it to a successful conclusion for all.

Audience

School leaders – Head teachers, Deputy head teachers and SLT including SBLs. Primary, Secondary, Special and APs suitable.

Facilitator

Beverley Haywood

Beverley Haywood is a Head of Representation and Bargaining with NAHT.  Having originally qualified as a solicitor she has since worked in HR in various sectors for over 20 years; including the educational sector, the emergency services and private industry.   She is also a Governor and board member within a MAT.